Provide support for student accounts receivable functions and assist with general operations of office with minimal supervision.

Position will work full-time from August 1-May 31 each year. June and July will be off.

• Answer office phone and reply to student account questions (via email, phone, walk-ins)
• Handle difficult conversations and discussions by following Luther policy and asking questions 
• Receipt student payments including payment plans, NordiCash, student bank, and deposits. 
• Enter payments to general ledger accounts for college programs, events, merchandise sales, etc. 
• Maintain an accurate cash drawer, including balancing and preparing a bank deposit.
• Review clearance for the release of academic transcripts and communicate holds with students.
• Add charges/credits to student accounts based on information from offices across campus, double check for accuracy (parking, library, health service, dining services, bookshop, res life, etc.) 
• Complete reconciliations as directed by Manager of Student Accounts to support accurate entries 
• Enter and process refunds to students, parents, third parties 
• Invoice third parties for tuition reimbursement (College IL Prepaid Tuition Plans, PEO schools)
• Clear students for registration 
• Monitor and order supplies for OFS 
• Complete direct deposit bank entry 
• Maintain address information in Colleague
• Perform other duties as assigned

• High School Diploma, 2 years of prior AR or office experience 
• Must be detail oriented and organized • General office experience (telephone, filing, copier, fax, scan, email) 
• Accounting experience helpful
• Word and Excel
• Ability to communicate professionally and effectively
• Ability to research and problem solve
• Ability to multi-task 
• Must be able to work unsupervised

PHYSICAL DEMANDS and WORK ENVIRONMENT:

• Must be able to type and/or data entry for long periods of time 
• Able to sit for long periods of time
• Indoor office setting, busy but fairly quiet

Luther College offers an excellent benefit package including competitive health insurance premiums, short- and long-term disability, life insurance, and tuition benefits for employee, spouse and dependents.

Luther College seeks to build a culturally diverse community of faculty, staff, and students. Luther College is an affirmative action/equal opportunity employer. Women and persons of diverse ethnic backgrounds are especially encouraged to apply. We value the input of multiple viewpoints and perspectives to create an academic community that is rich with cultural, social, and intellectual diversity. Candidates are encouraged to identify their strengths or experiences that will contribute to this goal.